At Jalen Looks, protecting your privacy is a priority. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
-
Personal Information: Name, address, phone number, email, and payment details (for order processing).
-
Usage Data: Information about how you use our website, including pages visited and interactions.
-
Communications: Records of your communications with us for customer support or inquiries.
2. How We Use Your Information
-
To process and fulfill your orders efficiently.
-
To communicate order status updates, promotions, and service announcements.
-
To improve our website, products, and customer experience based on your feedback and usage patterns.
-
To comply with legal requirements or respond to lawful requests.
3. Data Sharing
We do not sell or trade your personal information. We may share your data with trusted service providers who assist us in order fulfillment, shipping, and customer support. These providers are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.
5. Your Rights and Choices
-
You may request access to, correction, or deletion of your personal data by contacting us at [email protected].
-
You can opt out of receiving marketing communications by clicking “unsubscribe” in our emails or contacting us directly.
-
We will respect your preferences and update our records accordingly.
6. Retention
We retain your personal data only for as long as necessary to fulfill orders, provide services, or comply with legal obligations.